Frequently Asked Questions

Monaco is a small country on the French Riviera, nestled along the Mediterranean Sea.  Known for having the highest life expectancy in the world, Monaco is associated with good health and longevity.  Keeping in line with our namesake, we offer you tools to achieve optimal health and wellness.

We created Monaco to provide more people with access to convenient and affordable natural health solutions. Our mission is to help you elevate to your best self, naturally.

Monaco offers three holistic health services in one. Holistic Health Quizzes, Wellness Programs and Collections, and a Natural Product Marketplace.

With Monaco, you get lifestyle, nutritional, and supplement recommendations for optimal health when you complete our health quizzes. Monaco offers you individualized attention and natural health solutions in the comfort of your own home.

Monaco also offers a fully stocked natural health dispensary where you can shop for vitamins, supplements, natural beauty products, holistic pet care products, essential oils, and more!

Monaco quizzes provide natural supplement recommendations based on information you provide, gives specific foods you could benefit from eating, and describes lifestyle actions you can take to improve your health in every area.

Our Wellness Programs and Collections are expert guided resources for support in the following areas:

• General Health
• Blood Sugar
• Heart Health
• Pregnancy
• Mental Health
• Active Aging
• Weight Loss
• Sleep Better
• Joint Health
• Digestive Health

Our natural marketplace makes it convenient for you to shop holistic health products.

Monaco offers natural health solutions in the following areas:

1. Allergies and Immune
   b. Bone, Muscle and Nerve
   c. Cardiovascular
   d. Digestion and Weight Loss
   e. EENT, Head and Respiratory
   f. Endocrine, Energy and Vitality
   g. Kids Health
   h. Mental Health
   i. Pet Health
   j. Reproductive and Intimacy
   k. Skin, Hair, Nails and Personal Care
   l. Urinary

All subscribers must be 18 years or older. Monaco does offer natural health solutions for children. The child’s legal guardian is responsible for the account and for all quiz answers given.

Currently we do not accept insurance, Medicare or Medicaid.

Monaco is currently not available to residents outside of the United States.

If you have questions about if you should take a certain supplement, supplement use, ingredients, or other product use, please contact your doctor or health care professional.

We value your input and encourage you to reach out to customer support if you have any questions about anything not mentioned in this FAQ. For any questions not covered in this document, you can always contact us here. We will respond to most questions within the same business day.

Discover Good Health and Vitality with Monaco Wellness Programs and Collections.

All Programs and Collections are Self-Guided and 100% Online!

Monaco Wellness Programs and Collections are guided by world renowned industry experts. No boring reading material here! Just fun and engaging audio, visual, video, and text content that will keep your interest and energy level up!

Programs consist of daily guided support from a variety of world-renowned health and wellness experts. Complete each day to follow the program as it was designed for maximum benefit. Enjoy video content and more throughout your program.

You have access to your program for the number of program days plus 14 additional days; just in case you miss a few days and need to make them up.

Discover Good Health and Vitality with Monaco Wellness Programs and Collections.

All Programs and Collections are Self-Guided and 100% Online!

Monaco Wellness Programs and Collections are guided by world renowned industry experts. No boring reading material here! Just fun and engaging audio, visual, video, and text content that will keep your interest and energy level up!

A Collection is a series of videos made by world renowned health and wellness experts to help you achieve health, thrive, and be well.

You have access to your collection for 60 days.

You have access to your program for the number of program days plus 14 additional days from date of purchase; just in case you miss a few days and need to make them up.

You have access to your collections for 60 days from date of purchase.

Programs are $5 a day.

Collections are $5 per video.

There are no refunds on Wellness Programs or Collections as you have access to all materials and content after purchase.

At Monaco, your privacy and safety are the number one priority.  Check out our privacy policy for more details on how we go the extra mile to ensure that you and your data are always kept safe and confidential.

We understand and appreciate your desire for removal of your personal information. We can always close your account so that it can no longer be logged into by anyone, but please be aware that the quizzes themselves cannot be deleted because Monaco needs to keep records on file for legal compliance.

For more information about policies regarding your privacy at Monaco, please check out our Privacy Policy.

Monaco is a subscription-based service. There are no contracts whatsoever and you can cancel your plan anytime.

No refunds are given for Wellness Programs or Collections purchased.

The return policies established by Fullscript will apply on any purchases made from the dispensary.

If there is something you believe we could do differently to improve your Monaco experience, please let us know by contacting us.

To take a free quiz, you mush subscribe by visiting the subscriptions page where you can select the right quiz you.

Select the quiz you want to take in order to register for free. Once you register, you will be able to take the quiz you selected plus any additional quizzes free of charge.

Subscriptions grant you access to our health quizzes that lead to natural health solutions.

To sign up for Holistic Wellness Programs and Collections, visit our Wellness Programs page.

Once you’ve logged into your account, click on the ‘Assessments’ tab. You will see all your completed quizzes and be able to access them from here.

After you register to use the Monaco dispensary, clicking on the item will take you directly to the item page in the dispensary. Here you will learn more about the product and be able to add it to your cart.

You must register to access the dispensary to shop for natural health products and to view your natural health product recommendations within the dispensary.

To register, simply click on Shop in the top navigation menu or click here to sign up.

You can cancel your subscription for quiz access through your Monaco account.

– Login to your account directly at www.monaconaturalhealth.com/login using a web browser

– Click on “Subscriptions”

– There you will see the option to “Remove” which will guide you through a couple of quick steps to submit your request.

You cannot cancel Wellness Programs or Collections after purchase.

Yes, Monaco is compatible on all devices. This includes desktop computers (Mac OS and Windows),  as well as tablets and mobile phones (iOS, Android or Windows).

You can use any smart device or computer capable of running a modern web browser, such as Google Chrome, Firefox, Edge or Safari.

You can do the following through your account page:

• Change the email address on file
• Request a new username
• Cancel your account

Here are steps for making these changes:

• Login to your Monaco account.
• From here you will see menu tabs correlating to your required change.
• To change your email address or password, select the ‘Profile’ tab.

You can change the email associated with your account by following the steps below:

• Login to your Monaco account
• Click on the ‘Profile’ tab
• Enter the new email address you’d like to use as well as your password to verify the change
• Click the ‘Save Changes’ button and you’re all set

If you’ve forgotten your password or need to change it, you can reset it by clicking the ‘Lost your password?’ link. Enter your username or email address on the following screen. Within a few minutes, you will receive an email with further instructions.